Refund Policy
1. Free Trial Before Purchase
We offer a free trial of the WhatsPro Turbo Filter software so you can evaluate the product before making a purchase. This allows you to test its features, functionality, and performance risk-free.
We strongly encourage all users to take advantage of the trial before purchasing a paid plan.
2. Refund Eligibility
Because our software is a digital product delivered instantly upon purchase, we generally do not offer refunds once access has been granted. However, in special circumstances, refunds may be issued at our sole discretion if:
You experienced a technical issue that we were unable to resolve within a reasonable time.
You were wrongly charged due to a billing error.
You accidentally purchased the same plan more than once.
All refund requests must be submitted within 7 days of the original purchase.
3. How to Request a Refund
To request a refund, please contact us at:
Email: support@turbofilter.shop
Subject Line: Refund Request – [Your Order ID]
In your email, please include:
Your full name
Order ID or proof of purchase
Reason for the refund request
Any relevant screenshots or supporting info
We typically respond within 1–2 business days.
4. Non-Refundable Situations
Refunds will not be issued in the following situations:
You changed your mind after purchase
You did not use the software after buying
You failed to use the free trial before purchasing
You violated our Terms and Conditions or used the software for illegal activities
Your system or network settings do not meet the technical requirements to run the software
5. Chargebacks
Initiating a chargeback without first contacting us to resolve the issue is a violation of our Terms. We reserve the right to ban your access to the software and report chargeback abuse to the appropriate payment processor.
6. Policy Updates
We may update this Refund Policy from time to time. Any changes will be posted on this page, and your continued use of our services indicates your acceptance of the revised policy.